"Our ethics are based on principles for behaviour and action which are both observed and enforced by all managers and employees."
RESPECT FOR FUNDAMENTAL HUMAN RIGHTS
All employees must contribute towards the group’s commitment to upholding basic human rights.
Specifically, employees must commit to never using child labour, never using any form of forced labour, and permitting freedom of association and representation.
All employees must ensure that these rights are respected across their areas of responsibility, and ensure that all partners and suppliers do the same.
Some group factories are members of SEDEX, a nonprofit whose vocation is to promote ethical practices in worldwide supply chains.
Download the preventing child labour & forced labour policy
ANTI-DISCRIMINATION AND RESPECT FOR PRIVACY
All employees must be committed to avoiding discrimination based on age, sex, country of birth, family situation, sexual orientation, observance of religious or cultural customs, genetic characteristics, ethnicity, nationality, race, physical appearance, disability, state of health, pregnancy, surname, political opinions, religious beliefs, or trade union activity.
All employees must treat the members of their team, other group employees, and all others with whom they have professional relations with respect and politeness. Employees should not divulge any information about another employee’s private life, whether this information was obtained by chance or through professional activity.
Managers must respect the balance between the professional and private lives of their colleagues.
The group will not tolerate any form of bullying or sexual harassment and strictly forbids any behaviour designed to create an intimidating, hostile or offensive working environment.
WORKING CONDITIONS AND HEALTH AND SAFETY
All employees must know, obey, and encourage others to obey relevant safety regulations, in line with the group’s Health and Safety policy.
Employees must pay particular attention to the working conditions and wellbeing of all those on the group’s sites.
Prevention should be guided by the following principles:
Setting an example,
by obeying and enforcing safety regulations without complacency.
being constantly alert and prepared to identify and eliminate risks.
to ensure all risk situations are neutralised immediately.
All employees are committed to carrying out their professional duties in a way which contributes to the company’s environmental aims.
Mademoiselle Desserts protects the environment by reducing waste, enforcing a strict waste separation policy, optimising energy consumption etc.
Our sites have also carried out a
We respect animal welfare, our commitments in this area are specified in our responsible purchasing policy and our results presented in our CSR report.
The group rigorously complies with and ensures compliance with all laws and regulations, in particular regarding competition, intellectual property, employment rights, health and saftey and environmental protection.
All employees must follow both the law and their site’s internal policy.
LISTENING AND DIALOGUE
All employees must ensure that they maintain courteous relationships in the business.
The group maintains accountable and high-quality communication channels between employees, bodies representing staff, and other stakeholders.
Managers undertake to maintain a two way flow of communication with their teams, and to take their feedback into account.
CONFLICT OF INTEREST
All employees must ensure that their relationships with group stakeholders are carried out with integrity, honesty and fairness.
When dealing with a client, supplier or other third party, employees must make decisions based on objective criteria serving only the interests of the group. All forms of active and passive corruption are forbidden.
No employee may directly or indirectly give privileges to a third party, whatever their nature and by whatever means, in order to obtain a commercial transaction or favourable treatment. Any employee to whom an approach of this kind is made must report the incident to his/her line manager, who will do their best to bring the situation to an end.
Gifts may only be given or accepted when they are of symbolic or negligible value, and when the circumstances of the gift do not call the honesty of the giver or the impartiality of the receiver into question.
RELATIONSHIPS WITH STAKEHOLDERS
Employees must aim to uphold contractual agreements between the group and its clients.
Employees may not divulge outside the group confidential information which they have obtained either in the course of their duties or inadvertently through their involvement with the group. Nor may employees share confidential information with other group employees who have not been authorised to receive it.
All employees are obliged to maintain the group’s reputation and image by refraining from speaking badly of the group of companies or their colleagues.
USE OF COMPANY PROPERTY
All employees are responsible for proper use of company goods and resources. Employees must take all possible measures to avoid damage, theft or unauthorised or inappropriate usage.
Employees must not modify the settings of any IT equipment, either by adding or removing components or by installing external or unauthorised software.
All employees must contribute towards establishing an atmosphere of trust and close collaboration between colleagues. No discriminatory, offensive or belittling behaviour should be tolerated.
All employees must be committed to carrying out work of the highest standard by respecting relevant hygiene and food safety regulations within the group.