Our CSR Policy
Mademoiselle Desserts has been committed to a policy of sustainable development since 2007 and communicates its results regularly and transparently in its annual CSR report.
Responsible and sustainable decision-making means linking the company's financial performance to its environmental and social impact, as well as taking into account stakeholder expectations. Success is guaranteed by recognising that the process is just as important as the result.
Key CSR issues include: nutrition and health, the choice of ingredients and their sources, responsible purchasing practices, the environmental impact of our operations, the health and safety of employees in their daily tasks and anti-discrimination policies.
Together, these actions contribute to exponentially better results for the company.
For several years now, we have shared our CSR best practices, initiatives and indicators. We also actively monitor regulations and have been a member of the United Nations Global Compact since 2014.
Ensuring our economic sustainability:
More than 1% of our turnover is reinvested in the research and development of new products. There are a phenomenal number of new products developed across the three UK sites each year of which a Matcha Tea & Black Cherry Slice, Tiramisu Rum Ba Bar, Panettone Pull Apart, and Gingerbread Latte Ombre Cheesecake are just a few.
Our chefs are driven by a passion for quality, beauty and great taste! The group is constantly tuned to the changing market and consumer trends, which is why we regularly introduce new lines such as our new range of vegan products including fudge cakes, tarts and traybakes.
Mademoiselle Desserts aims to reduce the negative impact of its operations on the environment and encourages its suppliers and carriers to do the same. To this end, we make an effort to prevent all forms of pollution, to limit waste production, to encourage recycling and to reduce our consumption of water and energy.
The group is committed to the gradual inclusion of environmental requirements in its purchasing data.
A responsible employer:
The Group's companies do not engage in any unfair commercial practices. They implement preventative measures and, if necessary, enforce sanctions when corruption or conflicts of interest occur, particularly with respect to suppliers.
In the interest of establishing long-term business relationships with our providers, all stakeholders are required to carry out their operations with integrity and impartiality, taking care to respect confidential information.
Our impact on society and our local bias:
Conscious of the impact of our activities on the environment, local operations, suppliers and service providers, Mademoiselle Desserts is committed to upholding and making public our Responsible Purchasing charter.
The charter summarises the Group's commitments with respect to ISO 26000 in the following areas: responsible behaviour, relations with other organisations, prevention of child labour and anti-corruption policies.
Our companies play a major role in regional development and often help to maintain economic activity in rural areas.
The group has developed partnerships with local associations. We lend our support to food banks, the Restos du cœur initiative, the telethon, and the Northampton Hope Centre in England, among others.
Using high-quality ingredients and simple recipes, our products reflect a commitment to great taste and corporate responsibility.
Naturalness, simplicity, provenance, whether it is locally sourced and nutrition are important factors to consumers when buying food products. In 2017, Mademoiselle Desserts launched its Clean M program in a continued effort to earn consumer trust, to make our products more appealing, and to ensure transparency with respect to information, our recipes and our industrial processes.
Our aim is to reduce, as much as possible, the number of ingredients in our products by eliminating emulsifiers, preservatives, and artificial dyes and flavours. This is an ongoing project for our Research and Development teams.
In parallel to this initiative, we closely monitor the sourcing of raw materials and the quality of our ingredients. Our Purchasing and Sustainable Development teams play an essential role in all of this, in particular by carrying out a social responsibility assessment for suppliers as well as conducting research into the shortest possible supply chains.